Description

UnityPoint at Home

Grinnell, IA

Hospice Clinical Supervisor

Monday-Friday 8AM-5PM

Full-time + benefits

Responsibilities

As a member of the clinical leadership team, assists in directing patient care in the hospice setting in accordance with professional nursing standards. Provides oversight of the delivery of direct patient care through care coordination and guiding the collaboration among the interdisciplinary team.

• Provides leadership and direct supervision with focus on clinical problem solving, mentoring, coaching, performance management, and annual performance evaluations of interdisciplinary team in accordance to HR policy and process administration.

• Assesses and educates staff on job performance and assures competency in staff, to meet or exceed agency established benchmarks, e.g. quality outcomes, patient satisfaction, productivity and documentation requirements.

• Enforces compliance and quality standards based on objective feedback and measurements from quality specialists, patient care supervisors, and/or other clinical leadership staff.
• Approves and coordinates coverage for staff absences, vacations and maintains staffing needs in accordance with safe patient care and quality standards.
• Addresses and resolves patient/caregiver complaints, events or safety concerns from patient, family or caregivers.
• Performs clinical duties including patient/ family visits, field observations and competency evaluation of care to facilitate teamwork and ensure compliance with regulatory and state regulations.
• Monitors productivity, clinical assignments and direct supervision of scheduling workflows to ensure compliance with established operational metrics and compliance with regulation standards
• • Assists clinical team to coordinate complex referral to other services, community resources, etc. ensure effective processes implemented between referral source, central coordination and clinical staff.
  • Facilitates communication between the interdisciplinary team, physicians, patients and family members.
  • Leads interdisciplinary team conferences for new admissions, re-certifications and on-going plan of care updates
  • Participates and supports continuous improvement and quality initiatives.
  • May be responsible for regulatory role of administrator
    • Making patient and personnel assignment.
    • Coordinating patient care.
    • Coordinating referrals.
    • Assuring that patient needs are continually assessed.
    • Assuring the development, implementation and updates of the individualized plan of care.